Lubbock Emergency Communication District

District office hours are 8:00am to 5:00pm, Monday through Friday.

About Us

Mission Statement

"The mission of the Lubbock Emergency Communication District is to provide the best possible, trouble free network for the citizens we serve to access emergency services by dialing 9‑1‑1; to provide the best tools (equipment and information) to each service provider agency that will enhance their ability to provide public safety services; and to educate the public on the effective and appropriate use of the 9‑1‑1 network."

On April 5, 1986, voters of Lubbock County approved the creation of a Special District known as the Lubbock Emergency Communication District as provided in the Texas Health & Safety Code, Section 772.301 through 772.329. The District is responsible for providing Enhanced 9-1-1 service to Lubbock County, as well as the City of Plainview.

The Lubbock Emergency Communication District constitutes a body, corporate and politic, with all the power to carry out the above mission. Funding for accomplishing this is provided by collecting a fee not to exceed 6% of the primary telephone service provider's (AT&T) base rate.

Who Do We Serve?

The Lubbock Emergency Communication District, also known as LECD, has been providing Enhanced 9-1-1 services to the residents of Lubbock County since January 1989. The District provides Enhanced 9-1-1 services to approximately 325,000 people in the following communities:

  • Abernathy
  • Buffalo Springs
  • Idalou
  • Lubbock
  • New Deal
  • Plainview
  • Ransom Canyon
  • Shallowater
  • Slaton
  • Texas Tech University
  • Wolfforth

The District provides Enhanced 9-1-1 services to the cities of Abernathy and Plainview through interlocal agreements.

How Are We Supported?

According to the Texas Health and Safety Code, a 9-1-1 emergency service fee may be imposed on service users in the District. Fees received from landline and VoIP subscribers are remitted directly to the local 9-1-1 entity. The service fee collected varies depending on the class of service for that phone line. To learn more about service fees, including the current rates, visit our CLEC page.

In addition to wireline fees, there is a 9-1-1 service fee of $0.50 per month on each wireless telephone. This service fee is paid to the Commission on State Emergency Communications (CSEC) and then remitted to the District on a per capita basis. Visit the CSEC website to learn more.